Privacy Policy
Aura Nirman is committed to protecting the privacy of our clients, partners and visitors. This policy explains how we collect information, why we use it, and how we keep it secure when you connect with our architecture, design, and construction services.
Introduction
When you visit our website, request a consultation, or discuss a design or construction project with us, we may collect personal information that helps us deliver a better, more tailored service. We handle your data with care, using it only to support our work in architecture, interior design, structural planning and construction management.
Information We Collect
We collect information in two ways: information you provide directly, and information that is collected automatically when you use our website.
Information You Provide
- Contact details such as name, email, phone number and company.
- Project details including site location, service interest, and brief scope.
- Messages from contact forms, email requests, and information shared during consultations.
- Notes from meetings, calls and project planning conversations.
Automatically Collected Information
- IP address, device type, and browser details.
- Pages visited, referral source and how you navigate our website.
- Cookies and tracking technologies used to improve site performance and user experience.
Cookies & Tracking Technologies
We use cookies and similar tools to understand how visitors use our website, to keep your preferences, and to help our team manage lead capture and enquiry workflows. You can choose to disable cookies in your browser, but some features of the site may become less effective.
How We Use Information
- To respond to your project enquiries and provide an accurate consultation.
- To manage contact requests, appointments, and follow-up communication.
- To share news and updates about our services when you ask us to.
- To improve our website and make sure our digital presence reflects the standards of our architecture and construction business.
Communication Channels
Project Enquiries
When you request a quote, design consultation, or project estimate, we store the information you provide so our team can evaluate the scope, prepare accurate proposals, and stay in contact as the project progresses.
Contact Forms
Form submissions on our website are retained to ensure we can reply quickly and accurately. This includes messages sent through our enquiry forms and newsletter sign-up fields.
WhatsApp & Phone Communication
If you contact us by phone or WhatsApp, we may keep a record of the conversation and any details relevant to your inquiry or project. This helps us deliver consistent follow-up and prevent information from being repeated or lost.
Email Communication
Email exchanges may be retained to document service requests, design clarifications, and project delivery milestones. We do not share your email communications with third parties unless required by law or with your explicit consent.
Third-Party Services
We may work with trusted service providers to host our website, send email notifications, and support analytics. These providers are only given the information they need to perform their tasks and are contractually bound to keep it secure.
Google Analytics. We may use analytics tools such as Google Analytics to understand website traffic and improve the experience for visitors researching architectural design, turnkey construction, renovation, and planning services.
Data Security & Retention
We maintain physical, technical, and administrative safeguards to protect your information. Our systems are designed to limit access to authorized personnel only.
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or support our ongoing client relationship. If you no longer wish us to keep your information, contact us using the details below.
Sharing of Information
We do not sell your personal information. We may share it with service providers, consultants, or subcontractors only when required for project delivery or to provide support services, and only when they are bound to protect your privacy.
Your Rights
You have the right to request access to your personal data, correct inaccuracies, or ask us to delete information we hold about you in accordance with applicable law. To make a request, please contact us using the information below.
Children’s Privacy
Our website and services are intended for adults and business clients. We do not knowingly collect personal information from children under the age of 16. If we learn we have collected such information, we will take steps to delete it promptly.
External Links
Our website may include links to third-party websites for additional resources or project inspiration. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before sharing personal information.
Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our services, legal requirements, or how we handle information. Any updates will be posted on this page, and we encourage you to review this policy periodically.
Contact Information
If you have questions about this policy or wish to exercise your privacy rights, please contact Aura Nirman at:
- Email: contact@auranirman.com
- Phone: +91 8803880389